:General questions

? Where are you located

Roha’s head office is in Yazd-Iran, we can supply our loyal customers from our worldwide offices as well. We offer 24/7 online customer services

We are always online on WhatsApp: +98-9133566063

First, customers should send us an official letter on their company’s letterhead (LOI) to our email address and bring the details of their order.
After observing the seriousness of the customers, we will check the product request as soon as possible and get back to the customer.

Normal shipment is “by sea”.

Shipment by truck and freight train can also be arranged upon request

 

ما ترجیح می‌دهیم تمام ارتباطات خود را از طریق ایمیل به آدرس info@rohafoods.com ارسال کنید، جایی که پیام‌های شما به بخش مربوطه ارسال خواهد شد.

‎+98-9133566063‎

 info@rohafoods.com

Transit period depends on a wide variety of factors – such as order type, quantity, number of mixed products in one shipment, shipping mode, or delays at customs at destination.

Yes, definitely. By consulting with our export expertise, we’re happy to discuss and present available options based on different factors such as your local market demands and delivery methods.

We can provide you any type of packaging you want and send the product to you in those packages. We can also prepare the products by packaging with your brands and privet label. But our suggestion to you is to buy product in bulk packaging in order to reduce the cost of transportation and put it in a packaging suitable for the final customer in your own country by yourself. In this case, your costs will be as low as possible. And your profit margin will be higher

:Financial topics

Banks in my country do not work with Iranian banks (due to sanctions). Now with this situation, can I do business with you?

Yes – we will give you a bank account belonging to Iran’s neighboring countries such as Turkey or the UAE, etc for payment, and you can make the payment in this way.

As you know, the transaction and payment terms with Iranian companies are slightly different due to the sanctions against Iran’s banking system. As you know, according to the existing conditions, you cannot pay us directly for your purchase.

Here we want to explain to you how you can interact financially with us.

payment terms:

Due to the sanctions of Iranian banks, it is not possible to accept LC to do business with us. And we can only trade in cash and TT.

Conventional payment conditions for transactions with Iranian companies are in the form of:

In land  & Ocean Freight: 30 to 70% advance payment (according to the type of goods) and the remain against a copy of the documents before the truck leaves the factory or the place of production.

In Air Freight: 100% advance payment

payment method:

Buyers and foreign companies can pay the cost of requested goods to us in several ways.

  • To pay small amounts, PayPal or MasterCard, or others account numbers are provided and customers can pay to these accounts.
  • In some cases, the banking relationship of some countries is still established with Iran and they can pay to Iranian companies through direct banking based on their country’s currency or Iran’s currency.
  • For customers who are in countries where the banks of that country do not have the possibility of financial interaction with Iranian banks, there is one payment solution. We can interact financially with you through a commercial company or an exchange company located in one of Iran’s neighboring countries (as an intermediary company) and we give the bank account of one of these companies to you to pay us. In this way, instead of our company, an exchange company or commercial company, which has an office and bank account number outside Iran and neighboring countries, issues a Proforma Invoice with the presentation of its account number, and you can pay us by this PI. In this case, you deposit the money into the account of a commercial company located in one of Iran’s neighboring countries, and that commercial company delivers the money to us in Iran, and after that, we send our goods to you from Iran. Also, in this case, for coordination in commercial documents, the name of that foreign commercial company that you pay them is registered in export documents in the exporter’s section as a seller & exporter.
  • Another payment method is through digital currencies and crypto currencies. In some cases, you can make your payment through crypto currencies.

 

In order to build trust between us and to start long-term cooperation, we can start working on small volumes at first, and after the cooperation is successful, we can increase the volume of Products ., we can start cooperation by sending  in small quantities (1 to 2 containers ) to build trust between us and after getting success in the first cooperation, we can increase the volume of orders in the next deals.

Also, we can send a sample of the product before starting the cooperation according to the customer’s request

Prices vary based on quantity, payment, and shipping terms. Therefore prices quoted based on requests. All prices are subject to our final confirmation unless otherwise mentioned in the quotation. Mostly all prices are valid for 15 calendar days.

We do our best to deliver the goods at the lowest possible price to our customers. It is better to check the minimum order quantity with our sales experts case by case.